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What We Do

About Our Programs & Partners

Poverello House works to enrich the lives and spirits of all who pass our way by providing meals, socials services and temporary shelter. We work with partnering agencies to better assist those in need.

Social Services / Housing Referrals

Poverello House provides referrals for mental health, housing and substance abuse treatment.

Social Services and Housing Referrals

Currently, Poverello House has a client services manager and two case managers. We also provide transportation and mail services.

(559) 498-6988


(559) 498-6988

Men's Residential Rehabilitation Program

Poverello House offers a substance abuse rehabilitation program for adult men. The resident program is open to men with a history of substance abuse that have no income, but who are physically able to work. Residents must be able to function in a structured group environment; willing to make a commitment to stay in the program six months to a year and showing a willingness to adopt a sober lifestyle.

The Poverello House Men's residential rehabilitation program does not accept clients with psychiatric problems, that require treatment using psychotropic drugs, or anyone with sexual offenses. There are no fees and intake interviews are conducted by appointment only. Available services are:


Aftercare provides residents returning to our program for 26 two-hour sessions. Aftercare residents must also complete two eight-hour volunteer days per month for at total of 96 hours. All participants are required to attend three Narcotics Anonymous/Alcoholics Anonymous meetings a week, must still continue to be working with a NA or AA sponsor and are subjected to random drug testing.

Agency Partner

MAP Point at POV

MAP (Multi-Agency Access Program) is an integrated intake process that connects individuals facing housing, substance abuse, physical health and/or mental health challenges to supportive services. MAP Point at POV is a physical intake location for the community homeless population. If a family or individual needs other immediate services, they will be referred to the appropriate agency partner. Partners include: Fresno Housing Authority, WestCare, Community Conversations, City and County of Fresno.

The Process

Each service provider is an access point. The centralized intake process allows agencies to serve the families or individuals where they are. No one solution fits all. However, services exist that can be leveraged to customize a plan that will have a high chance of long-term success.

  1. Go to a MAP Point – a person in need of housing or services goes to one of the partner locations known as MAP Point.
  2. Connect with navigator for standardized intake and assessment – The role of the navigator is to complete the initial intake assessment and connect individuals and families to the appropriate services immediately, whether that is housing, mental health, substance abuse care, or other social services.
  3. Match with agency and transition from Navigator to Case Manager – Once the individual is connected with the appropriate agency, the agency case manager takes over in developing a long-term plan for that individual or family and monitoring their success.

Sara Rios

(559) 512-6777

Holy Cross Center for Women and Children
(559) 450-7800

Agency Partner

Holy Cross Center for Women and Children

Since 1984, Saint Agnes Holy Cross Center for Women and children has been serving the homeless and undeserved women and their children. The center, operated by Saint Agnes Medical Center provides a daytime shelter, counseling and referral services, education and skills training, clothing distribution, laundry and shower facilities, social activities, and six week summer programs for children and teens.

With a desire to not only meet its clients’ basic needs, but also help them transform their lives and become self-sufficient, the center added MaryHaven to its campus in 1998. The 7,059-square-foot lifestyle improvement/skills training center provides rooms for health education, parenting, computers and English as a second language, as well as sewing and crafts.

While mothers are on campus receiving services, their children are supervised by staff and volunteers at The Gathering Place, a learning center complete with books, educational materials, toys and computers.